Summary : An experienced health care administrator with a focus in business management & clinical operations.Possessing a comprehensive background in the areas of operations management, risk analysis, budgeting, project coordination, logistics, medical service administration, and health care delivery systems. The job description also entails overseeing patient during surgeries and maintaining a complete record of medical staff and preparing budgets. Managed and fixed schedules of physician, staff and patients. Find out what is the best resume for you in our Ultimate Resume Format Guide. The detailed office manager job description will help you understand all the duties and job responsibilities of an office manager. Another Medical Office Manager resume template; Karen Brown Dayjob Limited The Big Peg 120 Vyse Street Birmingham B18 6NF England T: 0044 121 638 0026 E: [email protected] Patient satisfaction scores increased by 23% within first 3 months, and 33% in 6 months. View the sample resume for an office manager below, and download the office manager resume template in Word. Managed daily financial transactions and posting daily payments, Registered new patients and updated existing patient demographics, Prepared and filed patient medical records. Managed $1 million annual budget, working closely with physician and administrators to achieve optimal productivity and practice growth. - Instantly download in PDF format or share a custom link. Collaborates with medical practitioners to ensure proper maintenance of up-to-date medical certifications, Worked with Medical Director and Departmental Heads to evaluate systems and processes to ensure effective medical service, Handled the tasks of preparing agendas and organize meetings under the instructions of Medical Director, Evaluates the performance of administrative staff, Handled the responsibility of generating innovative plans and implementing the same, Worked with medical director solving critical issues, Working the front office and back office when needed, Coding medical procedures and office visits, Take phone calls and provide information regarding the facility and its services, Maintain work area in terms of cleanliness. Office Manager Job Duties and Responsibilities for your Resume. Medical Office Manager III Resume. Organising surgery schedules. utilization of resources (overtime, supplies), variances, Work with administration to develop budgets, marketing strategies and to implement any new business plans or growth strategies, Creating an environment that yields efficient and effective work processes, Provide or oversee timely reporting of key statistics to market and division management for sales, revenue, cash and patient flow, Periodically verify that all cash and adjustments are applied to the computer billing system and that bank deposits are made in a timely manner, Monitor performance to ensure that accurate patient, billing and insurance information, verification and pre-authorization is obtained and maintained in patient files and in the billing system, Participate in annual Performance Planning and Review process for administrative staff, Review the handling of open accounts to confirm that they are followed up in a timely manner and that accurate chronological financial records are maintained on each patient, Perform other duties or special job-related projects as assigned, Monitor performance to ensure that counseling is provided to patients to advise them of their financial responsibility and to obtain credit agreements for outstanding balances, Train nursing staff and front desk in all tasks and perform at expert level in both areas, Ability to follow-through on deliverables and pay attention to details in the midst of multiple projects and deadlines, Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations, Excellent problem solving skills and excellent customer service skills, Knowledge of basic medical language and verbiage, Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists, Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, Ability to effectively multi-task with tight deadlines and operate independently, High School Diploma and at least three years experience in medical office management, Expertise in word processing, spreadsheets and databases essential, Able to perform the required duties with minimal supervision, Day to day clinic management to provide superior experience to patients, Function as a resource to clinic staff on policies and procedures, Identify areas of process improvement needs, perform root cause analysis and coordinate team-based quality improvement initiatives, Provide second line support to nursing staff and front office and complete all aspects of nursing staff and front office when needed, Schedule regular team meetings and hold 1:1s with staff, Bachelor Degree in Health, Business Administration(combination of related education and operational experience in a health care organization may be substituted for Bachelor Degree in Health or Business), Minimum 2 yearsâ supervisory experience in medical clinic operations and systems, including managing clinic staff, Experience with eClinicalWorks strongly preferred, Bachelor Degree in Health or Business Administration (combination of related education and operational experience in a health care organization may be substituted for Bachelor Degree in Health or Business), Minimum 2 yearsâ supervisory experience and training in medical clinic operations and systems, Experience managing clinic staff (coaching/development/hiring), 3+ years of previous Office Management experience, Experience with managing and overseeing multiple personnel in a Private Practice, Hire, train, supervise and manage front office staff to ensure the highest level of customer service, Verify that all billing is processed daily and that it is accurate, timely and fully documented, Monitor to ensure that patient files are accurately maintained and are in compliance with Hangerâs Compliance Policies, Ensure the privacy and security of protected health information per HIPPA requirements, Administer quality assurance programs to ensure patient satisfaction with PCC services, Maintain a system of internal controls to ensure proper handling of cash receipts, including billing system data entry and bank deposits, Review clinician documentation to ensure that patient charts are complete, Excellent ability to work with handicapped individuals, Complete understanding of medical reimbursement and terminology, Advanced computer skills including Windows-based office technologies (ex: Word, Excel) e-mail, and automated billing systems. 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